Our Services include:

• Three freshly cooked meals each day.

• Frequent room cleaning.

• Weekly Activity Program.

• Seasonal Monthly Menus guided by the consumer’s choice and feedback.

• A Care Plan was developed in consultation with the Registered Nurse.

• Assistance with showering, bathing, dressing and personal care.

• Specialised nursing care.

• Access to 24hr My ED Doctor services.

• Assistance to organise transport for specialist appointments.

Amenities

• Established garden facilities, including a dementia-specific pathway.

• The kitchenette is for consumers and family members to access.

• 24-hour emergency call button in each unit.

• Laundry facilities.

• Outdoor sitting area.

Admission

Prior to admission, an Aged Care Assessment Team (ACAT) must assess all potential Residents to determine the level of care. Priority of admission is determined by the level of care that each potential consumer requires.

We realise that deciding to come into residential care is not easy. All staff members should make a consumer’s transition as easy as possible. Upon admission, the Registered Nurse will discuss your needs and a Care Plan will be developed. A Care Plan identifies specific needs that inform staff and enable them to provide the best level of care. This Care Plan is reviewed frequently, and modifications are made with the Consumer's input.

On admission, you will be asked about your preferred doctor to attend to your health needs while at Murravale.

Families or representatives may be asked to assist with transport for specialist appointments as required, however Murravale has the ability to arranage and provide some transport options that may incur an additional cost.  Staff may, at times, request that a Consumer see a Doctor.  This will be arranged in-house, and families will be notified. Please note that in an emergency, a My ED Doctor’s consult may be used, or the Consumer will be transferred to the hospital by ambulance.

Nursing and Personal Care

Murravale is staffed 24 hours a day with access to a Registered Nurse.  Care is delivered with our consumer’s needs and preferences at the forefront. 

After admission, the Registered Nurse will work with the Consumer to develop a Care Plan.  The Care Plan identifies the individual needs of the Residen,t which will inform how assistance is provided. Care Plans are reviewed regularly to reflect the Resident’s ongoing needs.

The Care Plan assessment is a comprehensive plan of providing the best care for each Resident, including topics such as sleep, food preferences and lifestyle preferences.  They can take several days to finalise. The information provided in the Resident’s Lifestyle Assessment will be compiled by the Activities Officer and used to tailor appropriate activities for the Residents.